Through the U.S. State Department’s Anti-Terrorism Assistance Program, Lt. Hassett is part of a team of instructors who teach “The Art of Hostage Negotiation” to police agencies where kidnapping for ransom is an all-too-often occurrence. Hassett has taught police agencies in the Middle East; Bogotá, Columbia; the Philippines; New Deli India; Moracco; Tajikistan and North Africa.

Working with Integrated Refugee and Immigration Services (IRIS), Lt. Hassett instructs their facilitators to better anticipate and safely manage the emotional and cultural challenges that go hand-in-hand when individuals from a foreign culture begin to assimilate into the American way of life. Offices of Refugee and Immigrant Services nationwide have a particular urgency and interest in our training, as the U.S. is poised to take in nearly 85,000 Syrian refugees in 2016 in addition to the hundreds of thousands of refugees and immigrants from other countries already in queue.

Domestically, Lt. Hassett offers his de-escalation and conflict resolution training to local government agencies and departments. Every city and state government agency needs to equip their staff with skills to work through the inherent stress and conflict in public service. Children and Families, Mental Health, Transitional Assistance, Veterans Affairs, Youth Services, Rehabilitation Commissions are just a few divisions with complex needs and high-pressured environments. We present a training curriculum specifically created for that individual department, providing your teams with the front-line tools to best serve their constituents and their organization.

government agencies

Real-life Skills for Reading Behaviors, Resolving Conflicts, Reducing Violence, Staying Safe

Ray Hassett De-Escalation / Connection Training